How to Cancel My DStv Subscription

Cancelling your DStv subscription can sometimes feel like a bit of a mission. I remember when I was a student, I had to cancel my subscription to save some money. It took me a while to figure out the process, but I eventually got it done. The easiest way to cancel your DStv subscription is through the DStv app or website. You can also cancel by calling the DStv call centre or visiting a DStv service centre in person.
How to Cancel Your DStv Subscription Online
This is the quickest and easiest way to cancel your DStv subscription. Here’s how to do it:
1. Log in to your DStv account: Go to the DStv website or open the DStv app on your phone.
2. Go to "My Account": You should see this option on the main menu.
3. Click on "My Products": This will show you your current DStv package.
4. Select "Cancel Subscription": You’ll be asked to give a reason for cancelling.
5. Confirm your cancellation: And that’s it! Your subscription will be cancelled at the end of your current billing cycle.
How to Cancel Your DStv Subscription Over the Phone
If you’re having trouble cancelling your subscription online, you can always call the DStv call centre. The number to call is 011 289 2222. Just be prepared to wait on hold for a while. I once had to call them to sort out a billing issue, and I was on the phone for what felt like an eternity. When you do get through to someone, they will be able to help you cancel your subscription.
How to Cancel Your DStv Subscription in Person
If you’d rather speak to someone face-to-face, you can visit a DStv service centre. You can find a list of service centres on the DStv website. When you go, make sure you take your ID and your DStv account number with you. The staff at the service centre will be able to help you cancel your subscription.
If you are looking to save some money, you might also be interested in our post on how to downgrade your DStv subscription.
It's always a good idea to keep an eye on your subscriptions and cancel any that you're not using. That's what I do, and it's helped me save a lot of money over the years. Another way I save money and even earn some extra cash is by using the Points Castle app. I can take surveys, play games and enter competitions to earn points which I can then redeem for vouchers for things like airtime and groceries.





