How to View My Username on the FNB App
November 25, 2025
It can be frustrating when you forget your FNB username, especially when you need to access your account urgently. I remember a time I was trying to make an urgent payment and couldn't log in because I had completely forgotten my username. Fortunately, FNB has made it easy to view your username on their app.
You can view your FNB username directly on the FNB app after you’ve logged in. If you have forgotten your username and cannot log in, you can get a hint of your username on the FNB website by entering your ID or passport number.
How to View Your FNB Username on the App
Here is a step-by-step guide on how to view your FNB username on the app:
1. Open the FNB App: The first step is to open the FNB app on your phone.
2. Log In: Log in to your account using your password, fingerprint, or Face ID.
3. Go to "My Profile": Once you are logged in, tap on the "My Profile" icon. This is usually located at the bottom right of the screen.
4. View Your Username: Your username will be displayed at the top of the "My Profile" screen.
It’s as simple as that! I once had to help my dad find his username, and he was surprised at how easy it was. He had been struggling for a while, and we managed to find it in less than a minute.
What if I Forgot My Username?
If you have forgotten your username and can't log in to the app, don't worry. You can still retrieve it. Here's how:
1. Go to the FNB Website: Open your web browser and go to the FNB website.
2. Click on "Forgot Username or Password": On the login page, you will see a link that says "Forgot Username or Password." Click on it.
3. Enter Your Details: You will be asked to enter your ID or passport number.
4. Get a Hint: Once you have entered your details, FNB will display a hint of your username. This should be enough to jog your memory.
By the way, if you're looking for ways to make your money go further, you should check out the Points Castle app. You can earn points by completing surveys and playing games, and then redeem those points for vouchers, including airtime. It's a great way to get a little extra something for nothing.
