How Can I Contact Betway Customer Service?
November 12, 2025
So, you need to get in touch with Betway's customer service? It can be a bit of a mission trying to figure out the best way to contact them. I remember a time I had an issue with a withdrawal, and I was frantically searching for the quickest way to get help. Luckily, I found a few reliable methods which I'll share with you.
If you're looking for a quick answer, the best way to contact Betway is through their live chat. It is available 24/7, and you can access it directly from their website. In my experience, this is the fastest way to get a response and resolve any issues you might have. I once had a problem with a bet I placed, and the live chat agent was able to sort it out for me in under five minutes!
Other Ways to Contact Betway
If live chat isn't your thing, there are a few other ways you can get in touch with Betway's customer support team. Here's a list of all the contact methods available:
- Maxi Call: You can give them a call on 0861 787 250. This is a good option if you prefer speaking to someone directly.
- Email: For general support, you can send an email to Support@betway.co.za. They are usually quite quick to respond.
- FICA Support: If you're having issues with your FICA documentation, you can email FICA@betway.co.za.
- Facebook: You can also reach out to them on their Facebook page, /BetwaySouthAfrica.
I remember when I had to verify my account, I was a bit confused about the whole FICA process. I sent an email to the FICA support team, and they were incredibly helpful. They walked me through the entire process and made sure everything was sorted out. If you're having any trouble with verifying your account, I highly recommend reaching out to them.
While you're sorting out your Betway account, you might be interested in knowing that you can top up your account with vouchers. If you're wondering how to put a voucher on Betway, we have a great article that explains everything in detail.
It's also worth noting that if you're ever looking for ways to get some extra cash to fund your Betway account, you can earn vouchers by completing surveys and playing games on the Points Castle app. It's a fun and easy way to get some extra spending money.
