Help Centre

📢 Announcements

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🎮 Arcade

• Missing Points from Arcade or Offerwall?
• What is Points Castle Arcade?
• What is tracking, and how do I enable it?
• How to Download and Play Games

👥 Referrals

• Not receiving your referral points?
• How to Earn Passive Income With Points Castle Referrals

📊 Surveys

• How To Earn With Surveys
• Why Didn't I Get Points For Completing A Survey?
• Introducing Treasure Surveys and Royal Surveys

ℹ️ General

• Huawei Device Issues
• Can anyone download Points Castle?

🎁 Redeems

• Redeem Stuck On Processing Redeem
• Cancellation of a Redeem
• What is 1Voucher?
• Where I Can Spend My 1Voucher

👤 My Account

• Inactive Account Alert
• Deleting your account
• How to Resend My Email Verification Link?
• How to Reset My Password