How to Get Proof of Payment on the Capitec App

It can be a pain when you've paid for something online and the seller asks for proof of payment. It's happened to me a few times, especially when buying from smaller businesses on Instagram. Luckily, getting your proof of payment from the Capitec app is quick and easy. In short, to get your proof of payment on the Capitec app, you need to find the transaction in your history, select it, and then choose to send the proof of payment via email or SMS.
Steps to Get Your Proof of Payment
Here is a simple step-by-step guide to getting your proof of payment on the Capitec app:
1. Open your Capitec App: The first step is to open your Capitec app on your phone. Make sure you are logged in.
2. Go to Your Transaction History: Once you are in the app, tap on your savings account to view your transaction history.
3. Find the Payment: Scroll through your transactions to find the specific payment you need proof of.
4. Select the Transaction: Tap on the transaction to open up the details.
5. Send Proof of Payment: You will see an option to "Send Payment Notification". You can choose to send it via email or SMS.
I remember one time I was buying a gift for my friend's birthday and the payment was taking a while to reflect on the seller's side. I just followed these steps and sent them the proof of payment and they were happy to process my order. It literally took me less than a minute!
If you're making a payment to someone for the first time, it's always a good idea to send them a proof of payment. This is especially true if you are sending a large amount of money. You can learn more about how to send money using the Capitec app in our other blog post.
It's great how banking apps like Capitec make managing our money so much easier. Speaking of making things easier, did you know you can earn rewards for things you already do on your phone? With the Points Castle app, you can get rewarded for playing games and taking surveys. You can then use these points to get vouchers for airtime, data, and even your favorite stores!





