How to Reset My ABSA Online Banking Password

We’ve all been there: staring at the login screen, trying to remember that elusive password. If you’ve forgotten your ABSA online banking password, don't worry - it's a common problem, and resetting it is straightforward. You can easily reset your ABSA online banking password directly through the ABSA website or by using the ABSA Banking App, typically requiring your account details and a verification step sent to your registered device.
It happens to the best of us. One minute you're banking online, the next you've drawn a blank on your password. Thankfully, ABSA has made the process pretty simple, so you can get back to managing your money without too much hassle. You don't need to visit a branch or make a call, which saves a lot of time and effort. This guide will walk you through the steps to reset your password quickly and securely.
Resetting Your ABSA Online Banking Password via the Website
This is probably the most common way people reset their passwords. It's a clear, step-by-step process designed to keep your account safe.
1. Go to the ABSA Website: Open your web browser and head to the official ABSA website. Look for the "Logon" button, usually found at the top right of the page, and click on it.
2. Start the Login Process: You'll be directed to the login page for ABSA Online Banking. Here, you'll need to enter your access account number, PIN, and user number. After you’ve put those in, click "Next".
3. Choose "Forgot Password": On the next screen, you should see an option that says "Forgot password". It's usually underlined and might be in a different colour, so it stands out. Click on this.
4. Verify Your Identity: ABSA will send a verification request to your registered device, often through the ABSA Banking App or a Surecheck/RVN SMS to your cellphone number on record. You'll need to accept this request to confirm it's really you trying to reset the password.
I remember one time I was trying to pay my electricity bill late at night and my password just wasn't working. I kept trying different combinations, getting locked out, and then I finally remembered this verification step. It felt like a lifesaver, knowing I could still sort out my payment without needing to wait until morning or go anywhere.
5. Create Your New Password: Once your identity is verified, you’ll be prompted to create a new password. Make sure to follow ABSA's password rules, which usually mean a mix of uppercase and lowercase letters, numbers, and special characters. Enter your new password, then enter it again to confirm it.
6. Confirm and Log In: Click "Next" or "Continue". You should then get a confirmation that your password has been successfully reset. Now you can log in to ABSA Online Banking using your brand new password!
You might also find it useful to check out our post on How Do I Log Into ABSA Online Banking? for general login tips.
Using the ABSA Banking App for Password Resets
If you prefer using your mobile phone, the ABSA Banking App also offers a way to reset your password or passcode. The steps are quite similar to the website, focusing on easy verification.
On the app's login screen, look for a "Forgot Passcode?" or "Reset PIN" option. The app will then guide you through a process that involves entering your account details and verifying your identity, often through a push notification or by asking for missing characters from your online password. Some users might even have the option to use facial biometrics (AbsaID Facial Biometrics) for a super quick reset, which is pretty handy if you’ve got it set up.
Tips for a Secure Password
Creating a strong password is key to keeping your bank account safe. Here are some quick tips:
- Mix it up: Use a combination of uppercase and lowercase letters, numbers, and special characters.
- Don't use personal info: Avoid using your name, birth date, or easily guessable information.
- Change it often: It’s a good habit to update your passwords regularly.
- Unique passwords: Don't use the same password for all your accounts.
Honestly, I used to be terrible with passwords, always picking easy ones I could remember. But after hearing a story about someone getting their online account hacked, I sat down and made all my passwords super strong and unique. It’s a bit of extra effort, but the peace of mind is totally worth it.
Resetting your ABSA online banking password is a simple safety measure. By following these steps, you can regain access to your account quickly and keep your financial information secure.
While you’re busy securing your banking, why not also look into smart ways to manage your money and rewards? With the Points Castle App, you can discover opportunities to earn free airtime and vouchers, giving you more value for your everyday activities.





