It can be frustrating when you can't access your YesPlay account, especially when you're ready to jump back into the action. Whether you've forgotten your password, your account has been inactive, or it's been blocked, there are a few simple steps you can take to resume your YesPlay account and get back to playing.

So, how do you resume your YesPlay account? The quickest way is to try logging in with your registered phone number and password. If that doesn't work, you may need to reset your password or contact customer support for assistance, especially if your account has been blocked.

I remember a while back I couldn’t get into my account. I was racking my brain trying to remember my password, but nothing was working. It turned out I was using an old password from before I had to reset it. It's usually something simple like that, so don't panic!

Logging in and Resetting Your Password

If you’re having trouble logging in, the first thing to do is to try and reset your password. Here’s how you can do it:

1. Go to the YesPlay website and click on the "Login" button.

2. Click on the "Forgot Password?" link.

3. Enter the phone number you used to register your account.

4. You will receive an SMS with a one-time PIN (OTP) to reset your password.

5. Enter the OTP and create a new password.

Once you’ve reset your password, you should be able to log in to your account without any issues. If you are still having trouble, you can try clearing your browser's cache and cookies, or try logging in from a different device.

What if Your Account is Blocked?

If you've tried resetting your password and you still can't log in, your account may be blocked. This can happen for a number of reasons, such as violating the terms and conditions or suspicious activity on your account.

If you think your account has been blocked, you’ll need to contact YesPlay’s customer support. You can usually find their contact details on their website. Be prepared to provide them with your account details and any other information they may need to verify your identity.

A friend of mine had his account blocked once because he was using a VPN. He didn’t realize it was against the rules, but a quick email to support and a promise to not do it again got his account back up and running. So, it's always worth reaching out to them.

Deactivating and Reactivating Your Account

If you’ve previously chosen to deactivate your YesPlay account and now want to resume it, the process is similar to recovering a blocked account. You will need to get in touch with the YesPlay support team and request for your account to be reactivated. For more information on this, you can check out our post on how to deactivate my YesPlay account.

While you're waiting for your YesPlay account to be resumed, why not try out the Points Castle app? You can play games, take surveys, and earn points that you can redeem for awesome rewards like airtime and vouchers. It's a great way to pass the time and get some freebies while you're at it!