How to Stop Debicheck on the Capitec App
November 14, 2025
Have you ever been in a situation where you need to stop a DebiCheck debit order on your Capitec app? It can be frustrating, especially if you're not sure where to start. Don't worry, I'm here to help you with a step-by-step guide on how to do it. It's actually quite simple and can be done directly from your phone.
The quickest way to stop a DebiCheck on the Capitec app is to first contact the company that you have the debit order with and ask them to cancel it. If they don't, you can then dispute the debit order on your Capitec app. I remember when I had to cancel a gym membership, and they were still debiting my account. I had to go through this exact process, and it was a bit of a hassle, but I got it sorted out in the end.
How to Stop a DebiCheck Debit Order on the Capitec App
If you've already tried contacting the company and they're not helping, here's what you need to do on your Capitec app:
1. Open your Capitec app and log in to your account.
2. Tap on the "Transact" tab at the bottom of the screen.
3. Scroll down and select "Debit Orders".
4. You will see a list of all your active debit orders. Find the one you want to cancel and tap on it.
5. You'll then have the option to "Dispute" the debit order.
6. Follow the prompts on the screen to complete the process.
It's important to note that when you dispute a debit order, Capitec will investigate the matter. They may ask you for more information, so be prepared to provide it.
I once had a subscription for a streaming service that I had cancelled, but they were still debiting my account. I followed these steps, and Capitec was able to reverse the debit order and block any future transactions from that company. It was such a relief!
Sometimes, these things happen, and it's good to know that you have control over your finances. Speaking of finances, if you're looking for a way to make some extra cash, you should check out the Points Castle app. You can earn points by completing surveys and playing games, which you can then redeem for vouchers. It's a great way to get some extra airtime or even a Takealot voucher.
