How to Use a Capitec Electro Voucher

Have you ever bought a Capitec electro voucher and wondered how to use it? You're not alone. It's a handy way to buy electricity for yourself or someone else, especially when you don't have the meter number handy. It's really simple to use, so let's get right into it.
To use your Capitec electro voucher, you will receive an SMS with a token number. You simply need to enter this token number into your prepaid electricity meter, and your power will be topped up. It’s as easy as that! No need to go to a store or remember your meter number.
How to Redeem Your Electro Voucher
Using your electro voucher is quick and easy. Here’s a step-by-step guide to help you out:
1. Check your SMSes: Once you buy the electro voucher on the Capitec app, you will get an SMS with your electricity token.
2. Go to your meter box: Take your phone with you to the prepaid meter.
3. Enter the token: Punch in the token number from the SMS into the meter.
4. Press the enter button: This is usually a green or blue button.
And that's it! Your lights should be back on. I remember the first time I used one. I was visiting my Gogo and her power went out. I quickly bought an electro voucher on my phone and sent her the token. She was so happy she didn't have to go to the store in the dark.
Buying an Electro Voucher
If you're not sure how to buy an electro voucher, it's just as simple as using one. You can do it right from your Capitec app. For a detailed guide on this, you can check out our post on how to buy electricity on the Capitec App.
I once had to buy a voucher for a friend who was in a tight spot. I was miles away, but I could still help them out. It took me less than a minute to buy the voucher and send them the token. They were so relieved. It’s a great feature for helping out friends and family.
What to Do if You Have Problems
Sometimes things can go wrong. If you don't receive your SMS with the token, or if the token doesn't work, here's what you can do:
- Check your transaction history: You can find the voucher details in your Capitec app's transaction history.
- Contact Capitec: If you're still having trouble, you can call Capitec's customer service for help.
Buying electricity shouldn't be a hassle. With the Capitec electro voucher, it's as easy as sending a message. And speaking of easy, did you know you can earn rewards just by playing games and taking surveys? With the Points Castle app, you can earn points and redeem them for all sorts of vouchers. It's a fun way to get a little extra something for yourself.





