How to Upgrade My DStv Package

Feeling like you’re missing out on the best shows? Upgrading your DStv package is a great way to unlock more entertainment for you and your family. It’s a super simple process, and you can get access to new channels in just a few minutes. Whether you want to catch the latest blockbuster movies or follow your favourite sports team, a package upgrade is the way to go.
The quickest way to upgrade your DStv package is by using the MyDStv app on your phone or by logging into the DStv website. You can also upgrade by sending a message to the DStv WhatsApp number. The change happens almost instantly once you've paid the difference for the new package.
How to Upgrade Your DStv Package
Ready for more channels? Here are the easiest ways to upgrade your subscription. I remember last year, I had to upgrade my package from Compact to Premium just so I could watch the Rugby World Cup. The process was surprisingly quick, and I was watching the game within 10 minutes.
Here’s a breakdown of the methods you can use:
1. Using the MyDStv App
This is probably the most convenient method for most people.
- Download: Get the MyDStv app from the Apple App Store or Google Play Store.
- Log In: Open the app and log in with your DStv account details.
- Select 'Change Package': Tap on the "Change Package" option on the home screen.
- Choose Your New Package: You’ll see a list of available packages. Select the one you want to upgrade to.
- Confirm and Pay: Follow the on-screen instructions to confirm your choice and pay the prorated amount for the upgrade.
2. Upgrading on the DStv Website
If you prefer using a computer, the DStv website is just as easy.
- Go to the DStv Website: Open your web browser and go to the official DStv site.
- Sign In: Log in to your account using your email or mobile number and password.
- Go to 'My Account': Navigate to the "My Account" section.
- Change Package: Find the option to "Change Package" or "Manage Subscription".
- Select and Pay: Choose your desired package, and the website will guide you through the payment process.
3. Using DStv WhatsApp Self-Service
For a quick chat-based option, WhatsApp is perfect. I used this method for the first time a few months ago when my Wi-Fi was down, and it was so simple.
- Save the Number: Add the DStv WhatsApp number (060 060 3788) to your contacts.
- Start a Chat: Send a "Hello" message to the number.
- Follow the Menu: A menu of options will appear. Reply with the number corresponding to "Manage my Subscription" or a similar option.
- Follow the Prompts: The bot will guide you through the steps to upgrade your package and make the payment.
It's important to remember that when you upgrade, DStv will calculate the difference in price between your current package and the new one for the remaining days of your billing cycle. You'll need to pay this amount for the upgrade to take effect. And if you ever feel you have too many channels, you can also easily downgrade your DStv package.
Managing your DStv subscription is all about finding what works best for you. Speaking of what works, if you're looking for ways to make your money go further, you could try using the Points Castle app. By completing surveys and playing games, you can earn points and redeem them for vouchers, which can help cover some of your monthly entertainment costs.





