How to Approve Debicheck on the Nedbank App

Approving a DebiCheck on your Nedbank app is a quick and important step to make sure your debit orders go through smoothly. It helps keep your money safe by making sure only payments you’ve agreed to are processed.
To approve a DebiCheck on the Nedbank app, simply log in to your Nedbank Money App, tap on your account, then select "Debit orders." Go to the "Mandates" tab, pick the pending DebiCheck mandate, review the details, and tap "Authorise." It’s that easy!
DebiCheck is a new way all South African banks are using to help stop fake debit orders. Instead of just letting a company take money from your account, you get to say "yes" to the payment details with your bank first. This means Nedbank will know exactly what you’ve agreed to, like the amount and date, and won't let anything different go through without your approval. This one-time approval stays in place for the whole time you have that debit order.
How to Approve Your DebiCheck on the Nedbank App
It's super straightforward to get your DebiCheck approved using your Nedbank Money App. Just follow these steps:
1. Open the App: Log in to your Nedbank Money App using your PIN, fingerprint, or Nedbank ID.
2. Find Debit Orders: Tap on your account and then choose "Debit orders."
3. Go to Mandates: Look for the "Mandates" tab and select it. This is where you'll see all your DebiCheck mandates.
4. Select Pending Mandate: Find the DebiCheck that is waiting for your action and tap on it.
5. Review Details: Read through all the details of the debit order. Make sure the amount, company, and date are correct.
6. Authorise: If everything looks good, tap on "Authorise" to approve it.
7. You're Done! A confirmation message will pop up, letting you know the mandate has been approved.
I remember the first time I had to approve a DebiCheck. I had just signed up for a new gym membership, and they told me about it. I was a bit worried it would be complicated, but I opened my Nedbank app, followed the steps, and it literally took me less than a minute. It was a relief to know that I had personally confirmed the payment and wouldn't have any surprises later.
What is DebiCheck and Why Does it Matter?
DebiCheck is a really important system. Before DebiCheck, it was easier for companies to sometimes take money from your account that you hadn't fully agreed to, or for incorrect amounts to go off. DebiCheck stops this by making sure you confirm the debit order details directly with your bank. It's a digital handshake between you and Nedbank, confirming the terms of your debit order. This makes your transactions much more secure and helps prevent fraud.
Other Ways to Approve a DebiCheck Mandate
While the Nedbank app is super handy, you're not stuck with just one option. Nedbank gives you a few other ways to approve your DebiCheck mandates:
- USSD: You might get an SMS from Nedbank telling you to dial *120*001#. Follow the prompts, enter the first 6 digits of your ID number, and then select the mandate to authorise it.
- Nedbank ATM: After putting in your card and PIN, the ATM might ask you to approve pending mandates. Just select "See debit orders" and follow the instructions.
- Online Banking: You can also log into your Nedbank Online Banking portal and find the debit order section to approve mandates there.
- Nedbank Contact Centre or Branch: If you're really stuck or prefer speaking to someone, you can contact Nedbank's call centre or visit a branch for assistance.
A few months ago, my mom was having trouble with a debit order that kept trying to deduct more than she agreed to. It was a regular debit order, not a DebiCheck. It made me realise how much better DebiCheck is because you confirm the amount upfront. If her debit order had been a DebiCheck, she wouldn't have had that issue because the bank would only allow the amount she approved. It really highlighted the peace of mind DebiCheck brings.
Important Tips to Remember
- Always review the DebiCheck details carefully before approving. Make sure the amount, date, and service provider are all correct.
- If you don't recognise a DebiCheck request, do not approve it. Contact Nedbank immediately.
- Make sure your cellphone number is always up-to-date with Nedbank, as many notifications and approvals happen via SMS or the app.
Knowing how to approve a DebiCheck on your Nedbank app keeps your finances in check and helps you avoid unwanted deductions. For more smart ways to manage your money, remember that the Points Castle App can help you earn rewards, including free airtime, just for doing simple tasks.





