Oh no! You've sent money to the wrong person. It happens to the best of us. That feeling in the pit of your stomach is awful, but don't worry, there might be a way to fix it. Reversing an EFT payment on the FNB app is possible, but you need to act fast.

The quickest way to reverse an EFT payment on the FNB app is to navigate to the transaction history, select the payment you want to reverse, and follow the prompts to initiate the reversal. However, success isn't always guaranteed and depends on a few factors.

I remember once I was paying a friend back for lunch and, in my haste, I selected the wrong beneficiary. My heart sank when I realised my mistake. I immediately went into my FNB app and was thankfully able to follow the reversal process. It was a stressful half-hour, but I managed to sort it out before the money was gone for good.

How to Reverse an EFT Payment on the FNB App

Here’s a simple guide to help you reverse that payment:

1. Log in to your FNB App: Open the FNB app on your smartphone and log in using your credentials.

2. Navigate to your Transaction History: Once you're in, go to your transaction history to find the payment you want to reverse.

3. Select the Payment: Find the specific EFT payment you made by mistake and tap on it to see the details.

4. Look for the "Reverse Payment" Option: You should see an option to "Reverse Payment" or something similar. Tap on it to start the process.

5. Follow the Prompts: The app will guide you through the next steps. You might need to provide a reason for the reversal.

6. Confirmation: Once you've completed the steps, you should receive a confirmation that the reversal request has been submitted.

It’s important to know that a reversal is not always instant. FNB needs to contact the other bank, and the recipient has to approve the reversal. If the person has already spent the money, it can make things more complicated.

A while back, I sold an old camera online and the buyer sent the money to the wrong account number - they were just one digit off! They were so relieved when I told them they could likely reverse it through their FNB app. They followed the steps and the money was back in their account within a day or two. If you find yourself in a similar situation, remember to act quickly. For other FNB-related queries, you might find our article on how to reverse an ewallet on FNB cellphone banking helpful.

While you're sorting out your banking, why not take a moment to earn some rewards? With the Points Castle app, you can take surveys and play games to earn points, which you can then redeem for vouchers for things like airtime and Takealot. It's a great way to make your spare time more rewarding.